As I was reading the article "What Do Technical Communicators Need to Know about New Media," the characteristics of New Media really stuck out to me including how it results from digitization, depends on digital networks, entails using code, enables interactivity, and how it is becoming ubiquitous. I think that the most important characteristic of new media is how it enables and promotes interactivity, because that truly lends to the learning of a concept. It also promotes technological advancements.
For educational purposes, interacting with the content is more likely to engage students rather than just reading it from a textbook.
For entertainment purposes, the interactivity is crucial because at this point in our lives, we have seen a lot of entertainment concepts, but being able to influence the game and have it program differently depending on our choices is very interesting and crucial to retaining individiuals